Refund policy

Last updated 21 July 2026

Paid plans (Individual, Brief, Data, API/Feed) are billed via Paystack, monthly or annually, cancel any time.

Cancelling

Cancel from your account page at any time. Cancelling stops the next renewal, you keep access for the rest of the period you already paid for.

Refunds

Payments already made are not refunded for partial or unused periods — on the monthly plan this covers a single month at a time, so there is never more than one month at stake; the annual plan is priced at two months free versus paying monthly, so refunds are not offered mid-term on annual billing either. If a charge was made in error, for example a duplicate charge from a failed checkout retry, email felixkeuya@gmail.com with the date and we will refund the error promptly.

Trouble with a charge

If something looks wrong on your card statement, contact us before disputing it with your bank, most issues are a five minute fix and a chargeback is slower for you than a direct refund.